Terms and Conditions

I am a full member of the International Practitioners of Holistic Medicine (IPHM), and the Association of Reflexologists (AoR).  Being a full member of these professional bodies demonstrates that I have completed a quality, nationally recognised diploma and have support from both of these professional bodies.

As a member of these two professional bodies:

  • I am bound by their Code of Practice and Ethics.

  • I will always be adequately insured for medical malpractice /professional indemnity requirements. The industry standard is in excess of £5 million cover.

  • I comply with Continuing Professional Development requirements which ensures my practice is kept up to date.

  • I am compliant with GDPR data protection, please see the separate Privacy policy. Your information will remain confidential at all times.

  • As a professional and highly qualified holistic practitioner, I will provide you with the appropriate bespoke treatment and support.

1. Appointments

  • When making an appointment you agree to the Terms and Conditions.

  • When making the appointment you agree to a consultation with me prior to the treatment and you will disclose any relevant medical or lifestyle information.

  • If you have a cough, a fever or loss of taste and smell or have been in touch with anyone with these symptoms please contact me as we may need to postpone your appointment.

  • Should I feel unwell, unable to treat or it is inadvisable for me to treat, I will explain the situation to you as soon as possible before your treatment.

  • If you present with any condition or symptom which could be a contraindication, I reserve the right to postpone our treatment until medical advice is sought.

  • Fees (as shown in the booking calendar and clearly listed on the website) are either payable in advance or in full at the time of treatment.

  • I reserve the right to choose to use discretion regarding the application of any discounts.

  • Payment can be made via - Cash or Bank Transfer

2. Cancellation Policy

  • I have a 24 hour cancellation policy. If you are unable to make a previously arranged appointment, I request that you provide me with at least 24 hours notice. This will allow me the option to re book the time slot with someone on the waiting list.

  • Less than 24 hours notice may result in a fair-use fee of 50% of the usual treatment cost. This fee will be required to be settled prior to any future bookings.

3. Vouchers

  • I supply the option to buy vouchers for treatments. These may be given as gifts.

  • These treatments can be booked during normal working hours with no restrictions.

  • Where an appointment is booked and missed, the cancellation policy will apply.

  • These treatments are paid in advance

  • These vouchers are non refundable.

  • These vouchers are required to be used within 6 months of the date of purchase.